Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.
